Refund & Cancellation Policy

Last updated: September 2026

Each itinerary is a one-time purchase of ₹30 — there is no subscription to cancel. Because generation starts immediately after payment, most sales are final, but the situations below are eligible for a refund.

Eligible for a full refund

• Duplicate payment — you were charged more than once for the same itinerary (e.g. a retry after a failed payment that actually succeeded).
• Payment succeeded but no itinerary was delivered — your payment went through, but generation kept failing and support could not resolve it or deliver a plan within a reasonable time.
• Money debited, order not confirmed — Razorpay shows the amount deducted, but you never received an order/itinerary confirmation.

Not eligible for a refund

• Simply not liking the itinerary's suggestions, once a complete plan has been generated and delivered.
• Inaccuracies in AI-generated details (prices, timings, availability) that change between generation and your travel dates — please verify details independently before booking, as noted in our Terms.
• Change of travel plans, dates or destination after purchase.

How to request one

Email support@holidaymaker.in with your itinerary link (or the destination/date you searched for) and the Razorpay payment ID/reference. We aim to respond within 2 business days.

Processing time

Approved refunds are issued to the original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank.